Heidi Schreiner

CSR Supervisor

A Professional Optimist

While some see a glass half-full, Heidi is a glass all-full type of person. For the past 25 years, she’s greeted customers at our Weeping Water location with a welcoming smile and contagious can-do attitude. It’s no secret that Heidi loves people. In fact, she says her favorite part of her job is building relationships with customers.

As the Customer Service Representative Supervisor, Heidi realizes her own job is affected by the positive attitude of the team around her. “Everyone works together toward a common goal,” she says. “There’s always someone patting you on the back or offering a hand when you need assistance. It’s a good feeling.”

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