Natalie Gordon – Customer Service Representative

Focused on You.

As a Customer Service Representative at Farmers & Merchants Bank, Natalie brings a can-do attitude to every interaction. Since she started, Natalie has been a go-to on the teller line—known for her knack for solving problems and her attentive ear.

With a background in HR recruiting, office management, and banking, Natalie’s done a bit of everything—and it shows. She’s quick to understand what our customers need and always ready with a friendly, personalized solution. For her, it’s not just about the numbers. It’s about the people behind them: FMB’s neighbors, friends, and fellow community members.

Natalie is proud to be part of a close-knit team that treats everyone like family—where folks know your name, and the service always comes with a smile.

Centered on Connection.

When she’s not at the bank, you’ll likely find Natalie enjoying the outdoors—hiking, kayaking, camping, or just relaxing in a hammock under a canopy of trees.

With a warm presence and a heart for helping, Natalie is here to make banking a little easier—and a lot more personal—for everyone she greets.