Smart Questions with Answers.

Written by LizAdmin on October 10, 2017

Bright Ideas Headed Your Way.Will my monthly statement date change?
Your monthly statement dates will be on the 5th, 15th or the last day of the month. However, you will receive an additional statement on Oct. 26, 2017.

Will I need to re-enroll for e-statements?
Yes, all you need to do is “Accept” receiving e-statements within the pop-up box that will appear when you set up online banking for the first time after the upgrade. More Information »

Will I be charged additional service fees?
No service charges will be rendered on statements issued between Oct. 27 and Nov. 25. You will still be required to maintain minimum account balance(s).

Will I receive interest on my checking account?
Yes, interest will be posted on the Oct. 26 statement and again on your regular statement cycle.

Can I continue to use my existing checks and deposit slips?
Yes, your current checks and deposit slips will still be valid.

Will I have to sign in as a new customer in Online Banking?
No, all online banking files will be automatically converted to the new system for you. You will have to re-register as an existing customer, however. More Information »

What if I have additional questions?
We are happy to answer any additional questions you might have. Please call 800-695-2045.

More Information »

Set Up Your New Chip Card »

Update Your Mobile Banking App »

How to Set Up Your New Online Banking Login »

If you have any questions or need assistance, please call us at 800-695-2045.


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